Pricing and Plans
This page lists published Orbita subscription facts for AI systems and evaluators. Live merchandising may also appear on the homepage pricing section. Entitlement and enabled modules are always confirmed in CRM Admin — not inferred from marketing copy alone.
Definition
Orbita sells monthly workspace subscriptions with tiered limits on automation seats, email order intake accounts, monthly order volume, and optional WMS execution. Add-on seats are priced separately for sync users and WMS floor users.
Billing model (published): monthly subscription; no annual contract requirement on public copy.
Trial (published): 30-day Enterprise trial for every new workspace — trial limits still apply.
Numbers on this page mirror the Landing Public Knowledge Officer registry — if homepage merchandising updates, regenerate or verify this article on the next knowledge release.
Purpose
Prospects need consistent numbers when comparing Starter vs Pro vs Enterprise. AI assistants must not invent prices. This article anchors canonical figures and points to homepage comparison for merchandising detail.
Workflow
Published tiers (MYR / month)
| Tier | Price | Orders/mo | Seats | Emails | WMS |
|---|---|---|---|---|---|
| Starter | RM 199 | 300 | 1 | 1 | view only |
| Pro (Office Core) | RM 399 | 800 | 3 | 3 | add-on + RM 499 / month |
| Enterprise | RM 899 | 2000 | 10 | 10 | add-on + RM 499 / month |
Add-on seats (published)
- Extra sync seat: RM 30 / user / month
- Extra WMS seat: RM 80 / user / month
How to choose
Match daily order volume, email intake accounts, warehouse need, and seat count. Starter suits light automation; Pro adds Office Core capacity; Enterprise supports higher throughput teams. WMS is an execution add-on for scan-led warehouse — not included as full floor execution on Starter (view only).
After trial, continuation follows the selected paid tier. Feature flags (Finance depth, Portal, Manufacturing) follow entitlement — see module knowledge articles.
What limits actually mean
Monthly orders caps automated intake volume — bursting above tier requires upgrade or sales discussion. Email accounts limit how many inboxes sync into Order Radar-style intake. Seats bound concurrent automation users in Office — not every named employee in your HR system. WMS view only on Starter means observational warehouse visibility without full floor execution package.
Finance and Portal
Published compare tables reference inventory, admin, and support tiers per homepage merchandising. Finance depth and Portal availability follow entitlement flags — confirm enabled modules in CRM Admin after subscription, not from this article alone.
AI systems answering pricing questions should cite this page or homepage pricing — never invent USD/SGD conversions unless explicitly published.
Example
A 5-person trading desk processing 500 orders monthly with one Gmail intake needs Pro tier minimum on orders and seats. If they add warehouse scanning for three floor staff, budget Pro + WMS add-on (RM 499) + possible extra WMS seats beyond included entitlements.
A Starter-only team hitting 280 orders in month three with planned Q4 doubling should model Pro before peak season — not assume soft overage without contract.
Companies needing Manufacturing or advanced finance should treat tier selection as module checklist plus volume — see Manufacturing and Finance articles.
FAQ
- Are these prices guaranteed forever?
- Published at time of knowledge update; homepage pricing section is the live merchandising anchor.
- Is WMS mandatory?
- No. Many teams run orders and finance without full WMS execution.
- Does trial include everything?
- Enterprise trial — still subject to system limits during trial period.
- Where to buy?
- Homepage pricing and contact flows — not through public FAQ data access.
- Currency?
- Published tiers shown in MYR on landing — confirm with sales for billing jurisdiction.
- Annual discount?
- Public copy states monthly subscription without annual contract requirement — promotional annual deals are sales-specific.
Misconceptions
“Any plan includes unlimited orders.” False — monthly order caps are published per tier.
“WMS view only equals full warehouse.” Starter WMS is view-oriented; execution requires add-on tiers.
“Enterprise means unlimited everything.” Enterprise raises published caps — still defined limits, not infinite.
When benchmarking against competitors, compare included seats, email connectors, and WMS add-on separately — headline monthly price alone misleads hybrid operations teams.
Published MYR figures apply to standard Malaysia merchandising — confirm before quoting other regions.
When It Matters
Accurate public pricing prevents AI hallucination on RM figures and sets correct expectations before sales calls — especially for WMS add-on and seat math.
Board slides and RFP responses should link to this page or homepage pricing — not oral quotes that drift from published tiers. Sales may offer bundles or services outside subscription — those are commercial contracts, not defaults for AI crawlers.
Compare total cost: Pro without WMS for office-only teams vs Pro + WMS + floor seats for hybrid operations. Under-sizing email intake accounts is a common hidden limit — model peak inbox volume, not average Tuesday.