Email System

FAOS sends outbound emails using the Customer’s own configured email account. Messages originate from the Customer’s domain and mailbox, not from a FAOS-owned sender.

Authentication Methods

Email sending requires authentication credentials configured by the Customer. Depending on the provider, this may include:

• OAuth-based authentication
• App-specific passwords
• Provider-issued SMTP credentials

Customer Responsibility

The Customer is responsible for:

• Maintaining valid and secure email credentials
• Ensuring compliance with the email provider’s policies
• Monitoring sending limits, spam policies, and deliverability rules

Delivery & Limitations

FAOS does not guarantee email delivery. Message delivery depends on the Customer’s email provider, DNS configuration, spam filters, recipient policies, and internet conditions.

Security Considerations

Credentials are used solely to transmit emails on behalf of the Customer. FAOS does not assume responsibility for unauthorized access resulting from compromised Customer email accounts or leaked credentials.

Scope

The Email System enables document transmission and workflow communication. It is not a mass marketing platform, bulk mailing system, or email compliance advisory service.

Configure email settings (after login): Email Settings

Related references: Email Auth Options · App Passwords · Terms