Privacy Policy
FAOS by Orbita Solutions
1. Introduction
Orbita Solutions ("we", "our", "us") operates FAOS.
2. Information We Collect
- Contact form submissions
- Account information
- Usage analytics
- Cookies
3. How We Use Information
- Provide services
- Improve platform
- Customer support
- Security monitoring
4. Data Storage
Data is stored securely and only accessible by authorized personnel.
4a. Data Security
We implement administrative, technical, and physical measures designed to protect your data against unauthorized access, alteration, disclosure, or destruction. These include access controls, encryption in transit and at rest where applicable, secure development practices, and staff training. No system can guarantee absolute security; we will notify you and relevant authorities of a breach where required by law.
5. Third Party Services
We may use analytics or infrastructure providers.
6. Your Rights
Users may request access or deletion of personal data.
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal or operational retention requirements.
- Portability: Request a portable copy of your data in a structured, machine-readable format where technically feasible.
- Objection / Restriction: Object to certain processing or request restriction of processing where permitted by law (e.g. GDPR).
- Withdraw consent: Where we rely on consent, you may withdraw it at any time.
- Complaint: Lodge a complaint with a supervisory authority in your jurisdiction.
To exercise these rights, contact us at info@orbitasolution.com. We will respond within the timeframes required by applicable law. California residents may have additional rights under the CCPA.
7. Contact
8. Data Retention
We retain your information for as long as your account is active or as needed to provide the service. After account termination, we may retain certain data for backup, legal, or operational purposes for a limited period, after which it is deleted or anonymized.
9. Changes to this Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and, where appropriate, notify you via the service or email. Continued use of FAOS after changes constitutes acceptance of the updated policy.
10. Children's Privacy
FAOS is not directed at individuals under 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will delete it promptly.
11. International Transfers
Your data may be processed and stored in Malaysia or other countries where we or our service providers operate. If you are in the European Economic Area or another jurisdiction with transfer restrictions, we ensure appropriate safeguards (such as standard contractual clauses or adequacy decisions) where required by law.