Legal FAQ — liability & boundaries

Dispute-risk reduction — short answers. Authoritative text: Terms & Conditions, Privacy Policy, Cookie Policy, Refund Policy.

Is Orbita responsible for financial errors?: No. Users must verify all outputs.
Is the system fully complete?: No. The Platform is continuously evolving.
Can I rely on the system for compliance?: No. Compliance responsibility lies with the user.
Is uptime guaranteed?: No.
Are payments refundable?: No, once access is granted — see Refund Policy.
If the system blocks my scan, can I turn that off?: No. Orbita’s core value is enforcing the correct operational workflow. End users cannot disable mandatory integrity checks (including FIFO-style enforcement where configured). If you need a bypass path, contact your system administrator for a controlled manual correction under your governance rules — but you lose consistency guarantees and the event may be audit-relevant.
Is Orbita a courier, Customs broker, or financial regulator?: No. Orbita provides software tooling. Operational, logistics, and regulatory decisions remain yours. See Terms §36.
Who is responsible if transactional email fails or lands in spam when we use our SMTP?: You are responsible for mail infrastructure configuration and deliverability posture (SPF/DKIM/DMARC, quotas, content, suppression lists). Orbita does not warrant third-party inbox behaviour. See Terms §36 and Email documentation.