Orbita Finance AR Invoice and Payment — Official Operational Workflow
This page documents AR Invoice and Payment in Orbita Finance — an official public operational workflow published by Orbita Solution.
Official Orbita public operational workflow: AR Invoice and Payment (Finance). Operator steps, starting conditions, expected results, and common blocking reasons — product behavior only.
Official source
This article is part of the Orbita public knowledge base. Module index: Orbita Finance workflows. Full workflow index: Operational workflows. Machine-readable map: llms.txt.
What is this workflow?
What is it?
在 Finance 工作区处理 客户收款（AR receipts）：上传付款凭证、Allocate 到发票、Confirm receipt and post settlement 过账结算，使 AR 未结清与总账一致。
为什么需要： 发票（related workflow/012）发出后，客户付款须分配至具体 invoice，银行/现金与 AR 才能闭合；关账 readiness（related workflow）会检查 UNALLOCATED_RECEIPT。
什么时候用： 收到客户转账/支票/现金收据；银行 feed 产生待匹配 receipt；AR To settle lane 有行。
Who uses it?
应该使用： 财务 AR 文员、出纳（Finance active + AR payments 权限）。
不应使用： 销售 Desk（跟进客户用 related workflow，非正式过账）；仓库员。
How to reach this workflow
登录 → Finance
→ AR → Customer payments
→ /finance/ar/payments
→ 标题：AR — Customer payments
→ 左：receipt 列表 · 右：详情（Evidence · Allocation · Posting）
Lane tabs（顶部）： To settle · Settled · All（以 ar-receipts-lane-workspace-v1 为准）
Starting conditions
需要先具备：
- related workflow Finance Active
- 已有 open AR invoice（或系统将提示无单可分配）
- 收款金额、客户、日期可确认
注意： 凭证（proof）是 evidence，不等于自动清账 — 须 Allocate + post。
How do I use it?
- 打开
/finance/ar/payments。
- 在 To settle lane 选择一条 receipt（或从银行/ intake 流入的行 — 以列表来源为准）。
- 右侧详情加载：Evidence · Allocation · Posting / journal 区。
- Evidence
- 若 *Upload evidence required* / *Upload proof in the Evidence section below.*
- 点击 Upload evidence（主按钮；空状态文案亦写 Upload proof）
- 选择 slip/PDF/图片 → 上传成功 → *Evidence uploaded*
- 预览凭证；必要时 View evidence · Replace evidence · Add supporting evidence（权限允许时）
- Allocation 表：Invoice · Open · Allocate 列
- 在 Allocate 输入分配金额（不超过 open）
- 观察 *Allocated sum* · *Remaining*
- 点击 Save allocations 保存分配（未 post 前可改）
- 分配合计须覆盖收款（policy 以 *allocationComplete* 为准）；否则 Confirm receipt and post settlement 禁用，提示 *Allocate the receipt to invoice(s) before posting.*
- 凭证 + 分配齐全后，点击 Confirm receipt and post settlement（
btn-approve）。
- 成功：Posting 区显示 *Posted · Journal #…*；lane 移至 Settled。
- 若需拒绝：Reject → 填因 → Confirm reject。
- 列表工具栏可用 Print · Download CSV · Download XLSX · Download PDF（export toolbar 挂载处）。
- 下游：Customer statement · Bank recon · TB/GL 应反映该 receipt（无需手工刷新 sidebar 若 live bus 正常）。
Common situations
| 场景 | 处理 |
| 新 receipt 无 proof | Upload evidence 先 |
| 部分分配 | *Partial* allocation status；可补分配后再 post |
| 一张收款分多张发票 | 多行 Allocate |
| 多收/少收 | Remaining ≠ 0 — 按公司 policy 处理未分配余额 |
| 已 Posted | 详情只读；*Evidence locked after approval.* |
| Settled lane | 审计查看，非日常操作 |
Expected result
- *Posted · Journal #…* 显示
- Invoice open balance 下降/为零
- Settled lane 可见该 receipt
- AR Aging / customer statement 一致
- related workflow 不再报 UNALLOCATED_RECEIPT（若此前因此 blocker）
Why might it stop?
| 情况 | 员工怎么做 |
| Upload evidence required | 先 Upload evidence |
| Allocate before posting | 填 Allocate → Save allocations |
| Evidence file cannot be opened | Replace evidence |
| Post/approve failed | 读 API 错误；查 Finance 权限 |
| 列表空 | 确认 intake/银行导入是否有 receipt |
What not to do
- 不要只 upload proof 就认为 invoice 已清（须 post）
- 不要在 Posted 后改 allocation（locked）
- 不要把 Sales Desk「Mark as Followed Up」当收款完成
- 不要超额 Allocate 到 invoice
What happens next
Bank reconciliation match（独立）· related workflow Month-end closing · Customer statement 导出
Consignment recon close 后 AR 亦走本轨（related workflow handoff）
Quick steps
- /finance/ar/payments → To settle
- 选 receipt → Upload evidence
- Allocate 发票金额 → Save allocations
- Confirm receipt and post settlement
- Settled 复核
Supervisor notes
Evidence ≠ settlement。Bank recon 附件 slip 不自动清 unmatched — 须 matching entry（Finance 政策）。
Public boundary
This article describes product behavior for operators and evaluators. It does not expose live workspace data, internal APIs, or tenant-specific records. Log in to Orbita for record-level actions.
Common questions this page answers
- Orbita Finance AR Invoice and Payment
- Orbita AR Invoice and Payment
- how to use AR Invoice and Payment in Orbita
- how does Orbita AR Invoice and Payment work
- why can't I complete Orbita AR Invoice and Payment
- why is Orbita AR Invoice and Payment blocked
- what happens after Orbita AR Invoice and Payment
Public boundary
This page describes product behavior only. It does not expose live tenant data, customer records, or internal implementation. Log in to Orbita for record-level actions.