Orbita FAOS Delivery Order and Proof — Official Operational Workflow
This page documents Delivery Order and Proof in Orbita FAOS — an official public operational workflow published by Orbita Solution.
Official Orbita public operational workflow: Delivery Order and Proof (FAOS). Operator steps, starting conditions, expected results, and common blocking reasons — product behavior only.
Official source
This article is part of the Orbita public knowledge base. Module index: Orbita FAOS workflows. Full workflow index: Operational workflows. Machine-readable map: llms.txt.
What is this workflow?
What is it?
管理送货单（DO）队列：上传客户签收证明 Upload Proof，并由 Office Confirm Delivery，作为开票与 AR 前置证据。
Who uses it?
应该使用： 物流协调员、Office 运营、销售运营。
不应使用： 客户（客户不上传到此页，除非公司另配门户 — 以实际为准）。
How to reach this workflow
Office → OPERATIONS / 送货队列 → Deliveries（/office/deliveries）
Starting conditions
需要先具备： 已有 DO（通常 related workflow Create delivery order 后）；证明文件（照片/PDF）就绪。
注意： 部分公司配置为上传后自动确认（见成功提示）。
How do I use it?
- 打开 Deliveries（
/office/deliveries）。
- 标签 Queue（待处理）与 History（已完成）。
- 在 Queue 找到目标 DO 行，查看状态：
- Pending
- Proof uploaded
- Proof returned
- 点击 Upload Proof（
.btn-upload）。
- 选择文件上传
- 成功：Proof uploaded
- 若公司开启自动确认：Proof uploaded. Delivery was auto-confirmed for this company.
- 若未自动确认，在 Proof uploaded 后点击 Confirm Delivery（
.btn-confirm）。
- 成功：Delivery confirmed
- 已确认过：Already confirmed
- 用 View proof / View Proof 查看已传文件。
- 在 History 核对已完成 DO。
- 下游：发票释放（related workflow）、Finance AR（related workflow）。
Common situations
- 司机拍照后 Office Upload
- 证明被退回 Proof returned → 重传
- 重复 Confirm → Already confirmed
- Upload failed / Confirm failed
Expected result
- 状态 Confirmed 或 History 可见
- Delivery confirmed 或 auto-confirm 提示
- View proof 能打开文件
- 下游可开发票（若公司规则 tying invoice to delivery）
Why might it stop?
| 情况 | 员工怎么做 |
| Upload failed | 查格式/大小；重试 |
| Confirm failed | 先 Upload；查权限 |
| Already confirmed | 勿重复；查 History |
| 按钮灰色 | 完成上一步或状态不允许 |
What not to do
- 不要无证明强行 Confirm（除非公司允许并留 audit）
- 不要把 Upload 当发票开具
- 不要在 WMS 扫描页代替 Upload Proof（行为权威在本页）
What happens next
related workflow 发票 / Create CN
related workflow AR 收款
related workflow 导出 DO/PDF（若 entitlement）
Quick steps
- /office/deliveries → Queue
- Upload Proof
- Confirm Delivery（若未 auto）
- History 核对
Supervisor notes
证明是证据，不是财务收款。RUN_006-B 锁定 reject/reupload 与 finance handoff 语义。
Public boundary
This article describes product behavior for operators and evaluators. It does not expose live workspace data, internal APIs, or tenant-specific records. Log in to Orbita for record-level actions.
Common questions this page answers
- Orbita FAOS Delivery Order and Proof
- Orbita Delivery Order and Proof
- how to use Delivery Order and Proof in Orbita
- how does Orbita Delivery Order and Proof work
- why can't I complete Orbita Delivery Order and Proof
- why is Orbita Delivery Order and Proof blocked
- what happens after Orbita Delivery Order and Proof
Public boundary
This page describes product behavior only. It does not expose live tenant data, customer records, or internal implementation. Log in to Orbita for record-level actions.